We receive information in one of two ways, either directly from you online when you register with us, or when you fill out a customer card at one of our stores. When you register with us you will be asked to disclose information such as your name, email address and telephone number so that we can process and fulfill your order, notify you of your order status and inform you of special offers and promotions.
We DO NOT store your credit card details. Credit card transactions are handled by a company called PayGenius (see PayGenius terms) who are affiliated to Absa, Bank of South Africa.
We use the information that we collect about you to:
- Process your order
- Manage your account
- Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site
- Notify you about enhancements to our services, such as changes to the website, new services and special offers that may be of interest.
We may share certain details of yours in order to fulfill your order, such as with our courier company.
We want to keep you up to date with information about new ranges, special offers and improvements to this site.
If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by emailing [email protected]ential.co.za , Quoting Security and Privacy Enquiry.